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IONOS Web Hosting Review
15 September, 2021 - by Encloudment | Web Hosting

IONOS Web Hosting Review


With over eight million customer contracts, 1&1 IONOS Web Hosting is a significant provider of cloud infrastructure, cloud services, and hosting. From domains to traditional websites and do-it-yourself solutions, from online marketing tools to full-fledged servers and IaaS solutions, the product range has everything a company needs to succeed in the cloud. The portfolio is geared for freelancers, small businesses, and consumers, as well as enterprise clients with demanding IT needs.

1&1 IONOS is a complete hosting solution. This means it has pretty much every feature you might want for your website. All of the essentials are provided, including SSL Wildcard certificates, anti-DDoS attack security, automated daily backups, and even a CDN (which is offered for free in the top-tier plan).

A website-building tool is also available from 1&1 IONOS. Buyer beware: with all of the blueprints, you get a very limited version of the builder for free.

Keep in mind that, while being such a comprehensive host, 1&1 IONOS does not provide free website migrations.

But first, let’s look at some of the more intriguing things that 1&1 IONOS has to offer.


  • Plans for WordPress Hosting

1&1 IONOS offers WordPress-specific options in addition to normal shared hosting. This is excellent for novices because it includes a “WordPress Assistant.”

  • Performance-Improving Features 

1&1 IONOS provides a number of performance-improving features and tools. The RailGun CDN, SSD storage, and HTTP/2 protocol are among them.

  • Friendly to Developers

It does a good job of equipping you with the necessary tools. SSH, FTP, and SFTP access, as well as Git version control and cron jobs to plan repetitive activities, are all available.


Ease of use

  • Creating a User Account

Creating an account with 1&1 IONOS took only a few minutes. The procedure was simple to follow and could be accomplished by someone who was new to hosting.

  • Installing WordPress and Connecting a Domain 

There are no complicated processes to translate a domain to 1&1 IONOS because my hosting service came with a free domain. Connecting the domain and installing WordPress was surprisingly simple.

  • Resources That Can Expand

Scalable resources are infrequently supplied with shared hosting plans. However, with 1&1 IONOS, you may add performance increases as needed, such as more memory, RAM, or parallel processing capabilities.

  • Easy Admin 

1&1 IONOS has a smartphone app that allows you to manage your products, invoices, and administrative activities while on the road. For example, you may quickly keep track of invoices using your smartphone or tablet.

  • Website-Building Software

The 1&1 IONOS website builder is a stand-alone drag-and-drop application that comes included with all web hosting plans. It includes easy integrations with popular social media networks, business widgets such as online scheduling tools, and over a hundred fully-responsive templates, and a database of a whopping 17,000 stock images.


The terms and conditions were checked to determine the uptime Service Level Agreement with 10 data centres in five countries holding a huge 90,000 servers.

This turned out to be a very meagre 99.9% guarantee, however 1&1 IONOS does claim that its data centres have “nearly 100 percent uptime” in general. In addition, third-party tests show that the uptime is often greater than 99.97 percent. Overall, the uptime is satisfactory — probably even above average, given the low cost.


The customer service at 1&1 IONOS is definitely unique. For starters, you may only contact the staff by phone for pre-sales inquiries – either by phoning them directly or seeking a callback. There is no way to contact the sales team by live chat or any other means.

This is difficult for customers because people rather use live chat to receive rapid responses to my questions.

Clients who are already customers have more possibilities. With all 1&1 IONOS plans, you’ll have free access to a consultant. This consultant is available 24 hours a day, 7 days a week and can help you with everything from email marketing to e-commerce to Google map integration.

After you’ve purchased your hosting plan, make sure to “activate your personal consultant.” Only then will you have access to email, phone, and live chat help.


All of 1&1 IONOS’ hosting plans include a generous introductory offer that greatly lowers your monthly charge for the first six or twelve months (depending on the plan you choose). This is fantastic, but keep in mind that after the promotional period, your renewal rates will skyrocket.

A free domain is included with all plans. The accessible extensions vary by location, but.com,.org,.biz,.me,.online,.net, and.info appear to be the most common.

A free SSL wildcard certificate, Bing Ads credit, and a 30-day money-back guarantee are also included.

You can pay by direct debit, major credit cards, or PayPal when you’re ready to make a purchase.

Cancellation and Refund Policy 

It was straightforward process to close my account with 1&1 IONOS. There’s no need to call a support agent; you can do it from the dashboard. My refund was applied immediately because I was still within the 30-day money-back guarantee period. It took less than three minutes to complete the transaction.

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